Return, Exchange & Refund Policy
Unboxing Video is Mandatory
A continuous unboxing video is mandatory for all claims related to wrong product, damaged product, missing items, or shortage. Claims without an unboxing video will not be accepted.
Return & Exchange Policy
BeadsnFashion.com offers customers the option to request a return or exchange within 2 days of receiving their order.
Products Eligible for Return
Returns are accepted only in the following cases:
- Wrong product received.
- Product received in damaged condition.
- Missing or short quantity received (with mandatory unboxing video).
Customers must inform us within 2 days of delivery by Email or WhatsApp along with the required photographs/videos.
Products Eligible for Exchange Only
If you have received the correct product but wish to exchange it due to any of the following reasons, only exchange will be provided. Refunds will not be applicable.
- Ordered the wrong product.
- Change of mind.
- Product not suitable for your requirement.
- You do not like the product after delivery.
Exchange is subject to product availability.
Return Shipping
The customer is responsible for sending the product back to us.
- The product must be sent through India Post Speed Post.
- We will reimburse return shipping charges up to ₹70 only upon receiving the Speed Post receipt.
- If any other courier service is used, the reimbursement will still be limited to ₹70 only.
Condition of Returned Products
For exchange requests, products must be:
- Unused and unwashed.
- In their original packaging whenever possible.
- With all tags, labels and accessories intact.
- Free from signs of use, damage or tampering.
Products showing signs of use or damage caused after delivery will not be accepted for exchange.
For wrong or damaged products received from our side, please return the product in the same condition as received.
Inspection & Approval
Once the returned product reaches our warehouse, it will be inspected by our quality team.
After successful inspection, the applicable refund, replacement or exchange will be processed.
Refund Policy
Refunds are applicable only for approved returns involving wrong or damaged products, or where a replacement cannot be provided.
Online Payments
For orders paid through Credit Card, Debit Card, UPI, Wallet or Net Banking, the refund will be credited to the original payment method.
Alternatively, customers may choose a store credit coupon of the same value for future purchases.
Cash on Delivery (COD) Orders
For COD orders, customers must provide their bank account details.
Refunds will be transferred within 5–7 working days after approval.
Replacement Policy
Where stock is available, customers may choose a replacement instead of a refund for eligible return cases.
Replacement orders will be dispatched after the returned product is received and approved.
Important Notes
- Return or exchange requests must be reported within 2 days of delivery.
- Claims raised after 2 days will not be accepted.
- Unboxing video is mandatory for claims related to wrong product, damaged product, missing items, or shortages.
- BeadsnFashion.com reserves the right to reject any return or exchange request that does not meet the above conditions.
Contact Us
Customer Care: +91-8909060525
Email: support@beadsnfashion.com